RETAINER
Engagement Model
Three ways to hold
a Yutie partnership.
Yutie Consulting does not do projects. It does not do hourly billing. Every engagement is a retainer: a monthly commitment to hold all eight domains of your technology environment, scored monthly with the Shalom Score, sustained indefinitely.
Currently accepting 2 new Foundation partnerships
The Three Tiers
Same standing partner.
Different depth of hold.
01
Foundation
Held in care. The environment is watched, scored, and tended to where it most needs attention each month.
KES 45,000
per month · billed monthly
→All eight domains monitored monthly
→Monthly Shalom Score report delivered
→3 hours of active intervention per month
→Monthly strategy session (60 min)
→Owner portal access (Yutie OS)
→Priority queue (Active & Partner only)
→Dedicated weekly time (Partner only)
Most common
02
Active
Your standing partner. Enough time each month to meaningfully move all eight domains, not just monitor them.
KES 110,000
per month · billed monthly
→All eight domains monitored monthly
→Monthly Shalom Score report delivered
→12 hours of focused work per month
→Monthly strategy session (90 min)
→Owner portal access (Yutie OS)
→Priority queue for urgent interventions
→Dedicated weekly time (Partner only)
03
Partner
Fractional CTO. Weekly dedicated time. For organisations where technology is central to everything the business does.
KES 250,000+
per month · scope agreed at outset
→All eight domains monitored monthly
→Monthly Shalom Score report delivered
→Dedicated weekly time block (agreed)
→Weekly sync + monthly strategy session
→Owner portal access (Yutie OS)
→Priority queue for urgent interventions
→Fractional CTO advisory included
All tiers require a 3-month minimum commitment. No setup fees. Scope agreed in writing before month one begins.
One-Time Catalog
For specific builds
outside the retainer.
Some work is a defined build. These can be scoped as one-time engagements before or during a retainer. Floor pricing below. Final scope agreed after a mapping session.
Floor prices are starting points, not ceilings. The final figure depends on scope, integrations, content volume, and timeline. One-time builds for active retainer owners are delivered at a 15% discount on the floor price.
01 · Presence
Presence Foundation
Full website design and build. Information architecture, visual design, development, analytics setup, Search Console, and 30-day post-launch monitoring.
From KES 120,000
01 · Presence
Presence Refresh
Complete redesign of an existing website. Content migration, updated architecture, and performance optimisation. Includes 30-day post-launch period.
From KES 85,000
03 · Relationships
CRM Foundation
Perfex CRM setup, pipeline configuration, lead capture integration, proposal templates, automated follow-up sequences, and team onboarding.
From KES 95,000
04 · Operations
Operations Mapping
Full workflow audit, bottleneck identification, SOP documentation for your three most critical workflows, and a 90-day intervention plan.
From KES 65,000
05 · Finance Visibility
Finance Visibility Setup
Invoicing system configuration, automated reminder sequences, recurring retainer automation, cashflow dashboard, and tax configuration (WHT).
From KES 55,000
07 · Intelligence
Annual Architecture Review
Full eight-domain review. Shalom Score baseline. Twelve-month technology roadmap. Priority sequence for the year. Delivered as a written strategic document.
From KES 175,000
How It Begins
Four steps from conversation
to active partnership.
01
Discovery call
30 minutes. Honest conversation about your eight domains. We tell you which tier fits, or whether a one-time build makes more sense first.
02
Domain mapping
A structured mapping session across all eight domains. The baseline Shalom Score is calculated. Priority sequence is agreed.
03
Scope of work
A written SoW defines the first 90 days: which domains are the priority, what will be built, and what the retainer covers month by month.
04
Retainer begins
Month one starts. Monitoring, intervention, scoring, strategy session. Every month, for as long as the business is growing.
Common Questions
What people ask
before signing.
If the answer you need is not here, the discovery call exists precisely for this kind of conversation.
Book the CallCan I start with a one-time project first?▼
Yes. Many partnerships begin with a Presence Foundation build or CRM Foundation before moving into a retainer. The one-time work still follows the mapping-first approach. If after the build you want ongoing holding, the retainer is the natural next step.
What if I need more than the retainer covers?▼
Scope changes are discussed at the monthly strategy session. Additional work can be added as a one-time engagement at the partner rate, or the retainer tier can be adjusted upward with one month's notice. There is no surprise billing for work not agreed in writing.
Do you work with businesses outside Kenya?▼
Yes. Active partnerships with organisations in Uganda, Tanzania, Egypt, and with Kenya-registered entities operating internationally. The retainer is priced in KES but can be invoiced in the agreed currency. Institutional clients and NGOs operating in East Africa are the most common non-Kenya type.
What is the minimum commitment?▼
Three months. This is not a formality. Meaningful domain improvement takes time. The three-month minimum protects both sides from premature conclusions about what the partnership can do.
How is the Shalom Score delivered?▼
As a written domain state report, delivered 48 hours before the monthly strategy session. It covers all eight domains, the composite score, what changed from last month, and what the priority interventions are for the coming cycle. Stored in the Owner Portal indefinitely.
Can the retainer be paused?▼
Retainers cannot be paused mid-month but can be adjusted at the monthly boundary. The partnership can be ended with 30 days written notice after the minimum commitment period. The environment and all documentation remain the owner's property.
The Starting Point
30 minutes.
Honest from the start.
The discovery call is where the conversation about which tier fits, which domains need the most attention, and whether Yutie is the right standing partner happens.