CATALOG
What are you
dealing with?
Let us respond.
This page is built around the problems serious businesses bring to Yutie, not the services we want to sell. Find your situation below and see exactly which domains are involved, what we do, and what changes.
Which of these is closest to your situation?
→My digital presence does not match the quality of what I do
→My team wastes hours every week on work that should be automatic
→I cannot see my financial position clearly in real time
→I do not know how my business is actually performing digitally
→I worry about what would happen if something went wrong with my data or systems
→I do not know where to start or which domain needs the most attention
Explore
What are you
dealing with?
Select the situation that fits your business. The page responds with the specific domains involved, what Yutie does in each one, and exactly what changes as a result of the engagement.
01
Presence does not match quality
Website, brand, search visibility
02
Team drowning in coordination
Operations, CRM, workflow
03
No financial clarity
Invoicing, cashflow, visibility
04
No data on performance
Analytics, reporting, Shalom Score
05
Data and systems at risk
Backups, security, compliance
06
Do not know where to start
Full eight-domain assessment
The Problem
Your digital presence does not match the quality of what you actually do.
The website loads slowly. The brand looks inconsistent. Visitors arrive and leave without taking action. When someone finds the business online, they encounter something that undersells what the business genuinely is. Every day the Presence domain is quiet, credibility is being lost before a single conversation starts.
Domains primarily involved
01 Presence
02 Reach
08 Readiness
What Yutie does in response
Full website redesign built for the business's specific communication and conversion goals
Brand visual system: colours, typography, logo usage, and asset pack delivered
Technical SEO foundation: sitemap, schema, canonical tags, Open Graph for every page
Performance optimisation: images, caching, CDN, Core Web Vitals
Google Business Profile setup, verified and fully optimised
Contact form audit: every form tested, confirmed working, notifications verified
GA4 and Search Console installed and goal-configured for conversion tracking
Monthly Presence monitoring: uptime, PageSpeed, broken links, brand consistency
What changes
Website loads in under 2.5 seconds on mobile
Brand looks intentional and consistent across all surfaces
Contact forms confirmed working and notifying the right people
Business appears correctly in search and social shares
PageSpeed score tracked monthly, degradation caught immediately
The Problem
Your team wastes hours every week on coordination that should be running itself.
Work is tracked in inboxes, WhatsApp threads, and spreadsheets. The same information gets entered into multiple places. New projects start from scratch every time. Nobody knows the real state of active work without calling a status meeting. The business is burning energy staying organised instead of moving forward.
Domains primarily involved
04 Operations
03 Relationships
07 Intelligence
What Yutie does in response
Workflow mapping: documenting how work actually moves, with bottleneck identification
Task management system configured with project templates for recurring work types
CRM pipeline setup: every lead, client, and proposal tracked with next actions
Approval workflow design: clear ownership and sign-off chains for every work type
Standard operating procedures for the most critical recurring processes
Tool integration: connecting systems so data moves automatically between them
Accountability infrastructure: task ownership and due dates visible without asking
Operations metrics in Shalom Score: completion rate and on-time delivery tracked monthly
What changes
Every task has an owner, a due date, and a visible next action
Owner sees full work status without calling a single status meeting
New projects start from a template, not from nothing
Manual data entry between systems is eliminated by integration
Recurring processes produce consistent results because they are documented
The Problem
You cannot see your financial position clearly without manually pulling information together.
Revenue is calculated from email history. Overdue invoices are chased when someone remembers. Recurring retainer invoices go out manually and sometimes late. Cashflow for next month is a number someone guesses. The financial picture of the business is never visible in real time, and decisions are made on incomplete information.
Domains primarily involved
05 Finance Visibility
03 Relationships
07 Intelligence
What Yutie does in response
Perfex invoicing system setup with branded templates and correct tax configuration
Payment tracking dashboard: outstanding, overdue, and received all visible at a glance
Automated overdue reminder sequence at Day 1, 7, and 14 past due date
Recurring retainer invoices automated to generate and send on the correct date
Quote-to-invoice pipeline: accepted proposals convert to deposit invoices automatically
Cashflow visibility dashboard: projected income for next 30, 60, and 90 days
Monthly revenue report generated automatically for Finance Visibility Shalom component
Overdue and anomaly alerts: notified the moment something unusual happens
What changes
Outstanding balance visible in real time from one screen
Overdue reminders run automatically, no manual chasing
Retainer invoices send themselves on the right date every month
Cashflow for next quarter is a calculated projection, not a guess
Monthly revenue figure is a report export, not a manual calculation
The Problem
You do not know how your business is actually performing in digital terms.
The website has visitors but nobody knows where they come from. The conversion rate has never been measured. Nobody knows which content drives the most valuable traffic. Strategy meetings are opinion conversations because there is no data to anchor them. Decisions are made on instinct because the measurement infrastructure does not exist.
Domains primarily involved
07 Intelligence
01 Presence
02 Reach
05 Finance Visibility
What Yutie does in response
GA4 full configuration: events, goals, and conversions properly tracked
Google Search Console connected and integrated with GA4
Business performance dashboard built and populated with live data
Shalom Score calculated monthly across all eight domains
Monthly domain state report: plain-language interpretation of what the numbers mean
Conversion funnel analysis: where visitors drop out and why
Revenue attribution: which channels and activities produce the most valuable clients
Alerting: notified when anything significant changes week on week
What changes
Monthly strategy sessions anchored to the Shalom Score and real data
Website conversion rate measured and improving
Traffic sources understood: which channels drive the most valuable visitors
Revenue attributed to its source: which activities produce clients
Shalom Score tells the truth about the business every month
The Problem
Your data and systems are not protected and you do not fully know what would happen if something went wrong.
Backups may or may not be running. Nobody knows when the SSL certificate expires. A former employee still has admin access. There is no disaster recovery plan. Privacy policies have not been updated since the website launched. The business is exposed and nobody knows how exposed it is, which is the most dangerous kind of exposure.
Domains primarily involved
06 Stewardship
08 Readiness
07 Intelligence
What Yutie does in response
Daily automated backup system configured and tested monthly via restoration
SSL certificate management: installation, monitoring, renewal before expiry
Security scan: malware detection, file integrity, blacklist monitoring
User access audit: every system reviewed, former employee accounts removed
GDPR and privacy compliance: privacy policy, cookie consent, data retention
Disaster recovery plan: written and tested so recovery is systematic not panicked
Uptime monitoring: immediate alert if anything goes down
Software update management: all CMS and plugin updates on a scheduled cycle
What changes
Backups run and are verified as restorable every month
SSL expiry monitored and renewed before anyone notices it needs doing
Only current team members have access to any system
Privacy policy is current and reviewed when regulations change
Disaster recovery plan exists so a crisis is an inconvenience, not a catastrophe
The Starting Point
You know something is not working but you cannot identify which domain needs attention most urgently.
The problem is not a mystery. The technology environment has been accumulating debt for years and it shows in multiple places simultaneously. The challenge is knowing where to start so that the first interventions produce the most benefit and the right sequencing does not create rework. This is exactly what the Yutie engagement entry process is designed to answer.
All eight domains assessed
01 Presence
02 Reach
03 Relationships
04 Operations
05 Finance Visibility
06 Stewardship
07 Intelligence
08 Readiness
What Yutie does first
30-minute discovery call: honest assessment of which domains are most at risk
Full eight-domain mapping session with the owner and key team members
Shalom Score baseline: all eight domains scored before any intervention
Tending, Waiting, and Quiet classification for each domain
Written intervention plan: priority sequence with rationale for each domain
Scope of work for first 90 days agreed in writing before build begins
Success criteria defined: both sides know what done looks like
Partnership tier recommendation based on scope and urgency
What the mapping produces
Complete picture of all eight domains in their real state
Shalom Score baseline: the starting number the partnership will improve
Written priority sequence: what to fix first and why
90-day intervention plan signed by both sides
Clarity: the owner knows exactly what is being worked on and why
What a Yutie engagement
actually looks like.
Not a sales narrative. An honest, detailed account of what happens from the moment you reach out to the moment the partnership is in its long-year rhythm. Every stage is real.
Before the partnership starts
Step One
The discovery call
30 minutes. No agenda except honesty. Yutie asks real questions about how your business currently works: which systems you use, which domains are giving you the most friction, and what settled would actually feel like. You ask questions about how a partnership works. By the end, both sides know whether this is the right fit. If it is not, Yutie says so directly.
Step Two
If it is a fit: the mapping session
A deeper working session where Yutie maps all eight domains of your technology environment in their real state. Not the intended state. Not the official process. The actual picture, including the workarounds and the gaps. This session typically takes 90 minutes and produces the inputs for the Shalom Score baseline and the written intervention plan. Nothing is built until this session is complete.
Once the partnership begins
Month Zero · Define
The Shalom Score baseline and intervention plan
The mapping session data is compiled into the first Shalom Score: a number for each domain and a composite score for the environment as a whole. Every domain is classified as Tending, Waiting, or Quiet. The intervention plan is written: which domains are addressed first, in what sequence, and why that sequence protects the work that follows. Both sides review and sign the plan before a single line of code is written.
Shalom Score baseline: all eight domains scored before any intervention begins
Domain classification: every domain marked Tending, Waiting, or Quiet
Written intervention plan: priority sequence with rationale
Scope of work: first 90-day cycle agreed in writing
Success criteria: measurable definitions of done per domain
Months 1 through 3 · Build
Domain interventions in priority sequence
Work begins on the domains in the sequence agreed at the Define stage. The most urgent domains receive intervention first. Each intervention is tested against the success criteria before the domain is reclassified. The Shalom Score is updated after each domain completes its first intervention cycle. The owner sees progress through the Yutie OS portal and receives a weekly update on what has been done.
Priority domains: the two or three most urgent domains receive intervention first
Yutie OS portal: every intervention logged and visible to the owner
Weekly update: what was done, what is in progress, what is next
Shalom Score update: recalculated after each domain completes intervention
No moving goalposts: scope changes require a written addendum both sides agree to
Month 4 onwards · Sustain
The monthly rhythm of a standing partnership
After the first build cycle, the partnership enters its steady state. Every month follows the same four-week rhythm. The owner knows what to expect and when. The Shalom Score is recalculated. The domain state report is written. The strategy session happens. The next cycle begins. This rhythm continues for as long as the business is growing.
The monthly rhythm · every month, indefinitely
Week 1
Monitoring review
Uptime and server performance
Search Console and GA4 data pull
Security scan and backup verification
CRM pipeline health check
Domain and SSL expiry check
Week 2
Intervention work
Priority domain work executed
Deliverables staged and tested
Bugs and issues from monitoring resolved
Content or copy updates deployed
Automation adjustments made
Week 3
Shalom Score update
All eight domains rescored
Month-on-month movement calculated
Domain state report written
Plain-language interpretation drafted
Report delivered 48h before strategy call
Week 4
Strategy session
Shalom Score reviewed together
Domain state changes discussed
Priority actions for next cycle agreed
Intervention plan updated
Any scope changes formally recorded
Every month · The deliverable
What the owner receives: the Shalom Score report
Every month, before the strategy session, the owner receives the Shalom Score report. Not a data dump. A written document with a plain-language interpretation of what happened across all eight domains, what the numbers mean, and exactly what needs to happen next.
Shalom Score Report · Monthly
August 2026 · Active Partnership
74
Presence
91
Reach
62
Relationships
88
Operations
79
Finance Visibility
84
Stewardship
55
Intelligence
48
Readiness
81
Every dimension of your technology environment, held simultaneously.
Each domain has its own inner page: a full breakdown of every service Yutie provides within it, what Tending looks like, what Quiet looks like, and what changes when the domain is properly held.
01
Presence
Your website, brand, and how the business shows up digitally. The first domain anyone encounters.
Typically Tending
12 services →
02
Reach
How the right people find you. Search visibility, content, and the channels that compound over time.
Often Waiting
12 services →
03
Relationships
Every lead, client, and proposal tracked. The CRM layer that means nothing falls through the cracks.
Typically Tending
12 services →
04
Operations
How work moves without getting stuck. Workflow design, task management, and process documentation.
Often Waiting
12 services →
05
Finance Visibility
Seeing your money clearly in real time. Invoicing, cashflow, and automated collections.
Typically Tending
12 services →
06
Stewardship
Protecting what you have built. Backups, security, compliance, and long-year preservation.
Often Waiting
12 services →
07
Intelligence
The Shalom Score and the insight layer that turns data from all seven domains into decisions.
Often Quiet
12 services →
08
Readiness
Hosting, uptime, and infrastructure resilience. The foundation everything else relies on.
Typically Tending
12 services →
Three ways to be
held in care.
There is no hourly rate. There is no project quote. Every engagement is a monthly retainer because the eight domains require continuous stewardship, not occasional interventions. The tier you start on can change as the partnership matures.
Foundation
KES 45,000 / mo
Held in care
- 3 hours of focused intervention per month
- Monthly Shalom Score review across all 8 domains
- Access to the Yutie OS owner portal
- Quarterly strategy session with full domain review
- Priority response within 48 hours
- Written domain state report monthly
Active
KES 110,000 / mo
Standing partner
- 12 hours of focused work per month across active domains
- Monthly strategy session included
- Full Shalom Score with per-domain action plans
- Access to the Yutie OS owner portal
- Priority response within 24 hours
- AI-assisted proposals and briefing documents
- Quarterly architecture review
Partner
KES 250,000+ / mo
Fractional CTO
- Dedicated weekly time commitment
- Fractional CTO function across all eight domains
- Full Yutie OS integration with your systems
- Real-time Shalom Score monitoring
- Priority response within 4 hours
- Team engagement and training included
- Annual architecture review
- Custom scope for organisational size and complexity
The Shalom Score:
complete wholeness,
made measurable.
Named after the Hebrew concept of complete wholeness, the Shalom Score is a single number that tells the truth about the technology environment across all eight domains. Not a vanity metric. Not a summary of what went well. A comprehensive, honest score built for accountability and used in every monthly strategy session.
The score is reviewed every month, updated after every intervention, and delivered in writing before every strategy call. It is the primary tool Yutie uses to hold itself accountable to the partnership.
How Intelligence is held →